Settlement Services for Schools

The purpose of the YSS Program is to support and assist immigrant students with their integration into the Canadian school system and their new community. The first few years in Canada are particularly difficult for newcomer students and their families. Youth Settlement Workers connect newly-arrived families to services and resources in the school and the community in order to promote settlement and foster student achievement.

Youth Settlement Workers seek to:

  • Support successful school integration by identifying barriers in the school system and providing education, information and guidance to students, parents, teachers, and school administrators
  • Help students transition to life in Canada by providing practical guidance, culturally sensitive counselling, and immediate interventions in crisis situations including community and government referrals when needed
  • Increase communication effectiveness by providing linguistic and cultural interpretation to students, parents, teachers and other service providers
  • Increase student and parent awareness about the complete range of opportunities and services available to assist them by providing information and practical guidance throughout the school year, individually or in small group sessions
  • Advocate on behalf of students and their families
  • Support school staff in implementing and/or delivering multicultural events at school
  • Promote respect for cultural diversity by informing and educating school personnel, parents, students and the community regarding refugee and immigrant issues
Guide for Newcomers: Information for Parents and Youth

YSS Program Staff

Rocío McCallum

Rocío McCallum
Youth Settlement Services Coordinator

(902) 628-6009 ext. 219
E-mail

Alanna Manning

Alanna Manning
Family Counsellor

(902) 628-6009 ext. 234
E-mail

Amy (Ying) Tian

Amy (Ying) Tian
Student Services Worker

(902) 628-6009 ext. 238
E-mail

Corey Arsenault

Corey Arsenault
Student Services Worker

(902) 628-6009 ext. 253
E-mail

Brianne Peters

Brianne Peters
Youth Settlement Worker

(902) 628-6009 ext. 204
E-mail

Fereshteh Shaer

Fereshteh Shaer
YSS Support Worker

(902) 628-6009 ext. 252
E-mail

Nicole Cuiying Li

Nicole Cuiying Li
Student Services Worker

(902) 628-6009 ext. 227
E-mail

Suna Houghton

Suna Houghton
Student Services Worker

(902) 628-6009 ext. 223
E-mail